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For practices

You order the test. The result lands in a record the patient owns, explained in plain language, with your practice’s name on the report. The patient carries that record and controls who can open it; you keep your own copy by downloading it while you have access. You provide the care and order the tests, the laboratory performs them, and myDxHub carries the record. We do not practice medicine or dentistry, and we do not interpret results.

Register your practiceTalk to us first

How it works

  1. Step 1: Register your practice

    Registration creates your practice and your own provider sign-in together, in a few minutes. We check your practice and provider NPIs against the federal NPI registry as you sign up, and fill in the registry’s details for you to confirm.

  2. Step 2: Order the test and invite the patient

    Pick the patient and the panel from your dashboard; the kit is tracked from that moment, ordered through resulted. The patient is invited to their own record at the email you have on file.

  3. Step 3: Results land automatically

    When the laboratory returns the report, myDxHub turns it into individual results on the patient’s chart and notifies you. You review it and generate the patient’s report, which is what notifies the patient.

  4. Step 4: The patient carries the record. You keep your copy.

    The patient sees what you see, plus the list of who opened it, and can end your access at any time. What you opened while you had access stays open to you for 30 days; download the complete record from the chart within that time to keep your own copy.

What you get

Track every kit
From the day you order it to the day the result lands, at every location.
Lab reports read for you
The lab’s PDF becomes individual results with reference ranges. Nobody retypes anything.
Patient reports in one step
Branded with your practice, with result trends across retests.
Retest reminders
The patient is reminded about three and six months after the sample was collected.
Complete record export
Download a patient’s whole record from the chart, and any report as a PDF.

Which kinds of care

One record covers every kind of care a patient receives. You order tests in medical and dental. Your patients add their own vision records. There is no kit to order, and nothing for your practice to send. We are still building pharmacy.

  • Medical

    Available

    Blood work and clinical panels: complete blood count, metabolic, cardiovascular, thyroid and vitamin markers.

    You order the kit; the result lands in the chart.

  • Dental

    Available

    Oral DNA panels resolved to the pathogen species, inflammatory markers, and dental imaging.

    You order the kit; the result lands in the chart.

  • Vision

    Available

    Add the eyeglass or contact lens prescription your eye doctor gave you, and see when it expires.

    Your patients enter these themselves. Nothing to order.

  • Pharmacy

    In development

    The medications you are taking, in one list you keep current, so a new clinician is not starting from memory.

    Nothing to order yet.

What your patients control, and what you keep

Your patients can see every clinical record you can see about them, plus the record of who viewed it. They can end your access and export their own data without asking anyone. It is worth saying out loud at the chair: it is the reason a patient will use this record when they have ignored every portal before it.

The other half is yours. Anything you opened stays available to you for 30 days after a patient ends your access. Each time you open a record, it appears in the patient’s access history. Download the record from the chart to keep your own copy. Nothing is deleted when a patient ends your access, and nothing you already opened is taken back.

Read the practice questions on the help page, or how the record is protected.

Patient handout

A one-page explanation to hand to a patient at the chair. Print this page and only the handout comes out.

Your test, and where the result goes

Your practice has ordered a diagnostic test through myDxHub. Here is what happens next, and what you will be able to do with the result.

  1. Step 1: Collect

    Your practice collects the sample and sends the kit to the laboratory.

  2. Step 2: Analyze

    The laboratory runs the panel and returns a report to your practice through myDxHub.

  3. Step 3: Review

    Your provider reviews the result and generates your report. You get an email with a link to sign in and read it.

  4. Step 4: Understand

    Your record explains each result in plain language, shows where your level sits against its normal range, and tracks the trend when you retest.

The record is yours

  • You can see every result, report and image in your record, and the list of who has opened any of them.
  • Your practice can open your record because you have allowed it. You can end that access from your record at any time, and restore it just as quickly.
  • You can download your complete record whenever you like, and share a single report with anyone you choose through a link that expires.
  • Your account works from any phone, tablet or computer at mydxhub.com.

Any scores, summaries and explanations in your record are information, not a diagnosis. Talk to your provider about what your results mean for you.

These materials are for informational purposes. Consult clinical guidelines for specific diagnostic and treatment recommendations.