Contact us
The form below is the best way to reach us. Your message goes straight to our support team. You can also email support@mydxhub.com.
In a medical emergency, do not use this page
Call your local emergency number (911 in the US) or go to the nearest emergency room. We do not read messages around the clock, and nobody here can help with an urgent medical problem.
Where we are
- Company
- My Dx Hub Inc701 Commerce St, Ste 500 #3150Dallas, TX 75202
Patients
For questions about your account, signing in, share links, or exporting your records, use the form above and include the email on your account so we can find it.
For questions about what your results mean, contact your practice directly. Your care team can see the same results you see and is best placed to interpret them. The biomarker guide is a good starting point for background reading.
Practices
Interested in offering diagnostic testing through myDxHub, or want help onboarding your team? You can order diagnostics in medical and dental today. Your patients keep their own vision records — they enter those themselves, and there is nothing for a practice to order. We are still building pharmacy. Send us your practice name through the form above and we’ll set up a walkthrough. You can also browse the practice resources or register your practice directly.
Security reports
Found a vulnerability or something that doesn’t look right? Use the form above and start your message with “Security”, or email support@mydxhub.com with “Security” in the subject line. We read every report and reply to each one. Please don’t include any patient data in your report.